Donation & Volunteer Coordinator
Job Title: Donation & Volunteer Coordinator
Salary Range: $37,600-$41,600
Terms: Full Time (Non-Exempt)
Location: On-site
Department: Engagement
Reports to: Director of Engagement
To apply for this position, submit your updated resume along with a cover letter to Joy Raub, Director of Engagement at jraub@access-shelter.org.
About ACCESS Shelter:
ACCESS (Akron Citizen’s Coalition for Emergency Shelter Services) is a non-profit organization dedicated to addressing the plight of homeless women and children in Summit County. The agency encourages the development of self-esteem and promotes the attainment of self-sufficiency through its commitment to providing a safe, supportive and holistic environment and through its programs of housing, education, advocacy and empowerment. ACCESS runs four major programs, including Emergency Shelter, Life Management, Health and Wellness, and After Care services.
About the Role:
At ACCESS Shelter, we recognize we are unable to successfully fulfill our mission without the generosity and assistance of our donors and volunteers. Therefore, providing an excellent experience to those supporting the agency is a critical responsibility of this position. Additional responsibilities for the Donation & Volunteer Coordinator include:
Donations
Soliciting monetary and in-kind donations, as appropriate, and in accordance with the needs of the agency
Coordinating the pickup and/or delivery of donations to the shelter
Managing the donation room, including receipt, valuation, and storage of incoming, in-kind goods
Accurately and consistently entering data into the agency’s donor management system and developing reports using the software, as needed
Writing and sending letters, cards, and emails of acknowledgment to donors in a timely manner
Responsible for administrative tasks in conjunction with holiday Adopt-A-Family program and Christmas morning.
Maintaining an updated wish list for the agency and coordinating weekend meal donations
Communicating with the Engagement Team and other ACCESS departments regularly to identify agency’s donation needs.
Performing other duties as assigned by the Director of Engagement
Volunteers
Recruiting, training, and supervising new volunteers, including for the agency’s major fundraisers
Communicating with the Engagement Team and other ACCESS departments regularly to identify agency’s volunteering needs
Collecting volunteer information, availability, and skills and entering relevant information into the agency’s donor management system
Pulling volunteer reports from the donor management system, as needed
Keeping new and existing volunteers informed about the organization and volunteer opportunities
Matching volunteers to opportunities that suit their skill sets, and ensuring they understand their responsibilities
Organizing training and leading on-the-job training for agency volunteers
Keeping schedules and records of volunteers' work
Ensuring the organization's mission is conveyed to the volunteer.
Writing and sending letters, cards, and emails of acknowledgment to volunteers in a timely manner
Performing other duties as assigned by the Director of Engagement.
Requirements:
Associate’s degree in Business Management, Human Resources, or a related field
A demonstrated and sincere willingness and commitment to promote diversity, equity, and inclusion in the workplace
A commitment to learning and deepening one’s knowledge of the issue of homelessness and how it intersects with other experiences and identities of those living in shelter
Experience in successfully managing or leading teams of people
Proficient in basic computer applications, including Outlook, Word, Excel, PowerPoint, etc.
Comfortability with learning new software programs
Self-motivated, process-oriented, reliable, creative, flexible, and a self-starter
Strong attention to detail and follow-through
Excellent customer service, interpersonal, and organizational skills
Excellent written and oral communication
Valid Ohio Driver’s License, proof of liability insurance, and reliable personal transportation needed.
Physical Requirements:
Person in this position must be able to sit, stand, and walk for extended periods of time and to bend, stoop, kneel and lift up to 40 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform these duties.
Preferred Qualifications:
Bachelor’s degree in Business Management, Human Resources, or a related field
Experience using a donor management system
Experience in volunteer recruitment and management
Benefits:
401(k)
Health insurance
Dental insurance
Disability insurance (optional)
Employee assistance program
Life insurance (optional)
Vision insurance
Diversity Statement:
ACCESS Shelter is an equal opportunity employer. The agency is committed to hiring and retaining diverse talent and cultivating an inclusive work environment.