Carolyn

Meet Carolyn—a mother, grandmother, and bright woman who proves that anyone can experience homelessness, but also overcome it.

Carolyn entered ACCESS in 2026 after experiencing housing safety issues that took a toll on her physical and mental health. After her daughter’s passing in 2021, Carolyn lost her brothers.

“I was so grief-stricken and overwhelmed, I didn’t want to move homes,” she said. “I used to never ask for help.”

Carolyn decided to change that when she called 2-1-1 and entered ACCESS with her granddaughter. They were met with fresh beds, warm meals, and safe shelter—essentials they needed but lacked in their previous home. 

“I have been overwhelmed with love from the staff and other ladies,” Carolyn said. She also shared that her granddaughter, who is in middle school, has maintained a 4.0 GPA while staying at ACCESS and even met her best friend at the shelter.

In her free time, Carolyn enjoys volunteering and giving back to the community. Since entering ACCESS, she has actively participated in workshops and classes, which she says have taught her valuable skills and useful information. “The staff here has always let me know that ACCESS is home right now,” she said.

Carolyn also expressed deep appreciation for her case manager, who helped her secure permanent housing. “I am so grateful. ACCESS is truly… access.”

As she looks ahead to this next chapter, Carolyn plans to stay involved with ACCESS by returning as a volunteer and giving back to the community that supported her during a difficult time.